Frequently asked questions

What type of service do you offer for Electric Vehicles?

We have a portable mobile charging unit that can reach almost any location. However, if you prefer to have your vehicle towed. We have special equipment to load your vehicle. 


My car is in the parking garage and I need a charge!
No problem! We have the ability to enter parking garages and provide you with mobile charging. 
How much does it cost to tow a car?

Rates vary depending on vehicle type, condition of vehicle, location and the time of day. Vehicle breaking down without notice is stressful. We always strive to be fair with our pricing and give our customers the best experience.

Why I'm receiving text messages from your company?

Once the call is dispatched, the driver may call or text you and ask for details about your vehicle disabled location.

Our Opt-in disclaimer states that by contacting our company, you are agreeing to receive informational text messages. You may Opt-out SMS text by replying STOP at anytime. 

My Electric Vehicle Battery is dead and nothing is turning on?

There's a process to wake up your vehicle. If the battery fails, we'll have to jumpstart the vehicle. The outcome of the jumpstart will determine our next step of the process. 

How do you tow old classic vehicles?

We use special nylon straps and 8 point tie down to secure your vehicle for transport. 

How long does it take a tow truck to arrive at my location?

Your safety is our priority. We'll try to give our best ETA. Please understand your vehicle disabled location, traffic, weather and other elements can affect our time of arrival.


What's your privacy policy?

The information we've collected won't be shared to the public, marketing, ad companies or joint ventures. The information collected such as name, address, vehicle make and model will be added to the invoice and can be viewed once the service is complete. 


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